How can Shopify keep your site safe?


How can Shopify keep your site safe?

It is undeniable that in today’s Ecommerce industry, Shopify has become one of the most preferred platforms by merchants. Besides its multi-functionality, flexibility and scalability, a not less important factor contributing to its huge popularity is safety.

Are you asking yourself “In what way Shopify can ensure security for my site”? In this article, we are going to give you the answer to this question.

Shopify is save because of 3 big reasons:

1. Bug Bounty Program

A bug bounty program, also called vulnerability rewards program is an initiative that rewards an individual for finding security loopholes or bugs. When a company launches this program, it shows that the customer information security is really of their concern.

Let’s take a look at the picture above. It can be seen that the bounty rewards are varied from $500 – $12,500 depending on the vulnerability discovered. Anyone can get the monetary rewards even the hackers, as long as they find the weaknesses in these vulnerabilities and report it to Shopify. So, it encourages more people to engage in vulnerabilities tracking and also reduce the number of hackers exploiting these vulnerabilities.

Shopify’s bug bounties program rewards white hat hackers generously.

2. SaaS Platform

Unlike WooCommerce which is open source, Shopify is a hosted, SaaS platform.

Open source means the administrator is responsible for applying the patch and upgrade their server when the security update is rolled out. If they skip this step, it’s likely that the site’s security will be harmed. For those who download additional plugins for extending functionalities, they need to make sure that those plugins are updated separately and regularly, or else, malicious attackers will have opportunity to attack their site. Once these hackers find their preys after scanning millions of websites with out of date software, they will control the websites, commit frauds, or even spread malware to visitors.

Another consequence when merchants fail to upgrade software regularly is receiving Google search penalty which can kill organic search revenue. In this case, they need to call for security expert’s help.

On the other hand, merchants having their website powered by SaaS platform like Shopify can avoid those risks as security updates are released instantly without their interaction or involvement.

3. Risk Analysis Feature

One of the great concerns of any online-selling business is fraudulent orders. When this kind of order is accepted, merchants not only have to charge a charge-back fee and lose the cost of the products and shipping, but they are also unable to take their customers money.

At this point, Shopify can blow out merchant’s worry about fraud orders by including Risk Analysis Feature which can detect a fraudulent order and automatically cancel it via three verifications:

  • Verifying billing street address
  • Verifying credit card details
  • Verifying if the credit card has been flagged for fraudulent orders before

Below are 2 examples of risk analysis tool detecting whether an order is fraudulent or not:

Shopify has identified that this order is very likely a legitimate order based on characteristics like billing address and card information.

This order has many red flag factors correlated with fraudulent orders: the billing address doesn’t match the country the card was issued in, and the card has been used in fraudulent orders before.


There are numerous great platforms for merchants to register their domains on, each has own strengths which suit certain store’s needs. If you are looking for a platform that can ensure the safety for your site entirely, then Shopify is definitely the right choice. Having your site secured, you can raise customer trust to generate more sales, as well as mitigate the risk of losing money to hackers.

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